*Pento Techjet Private Limited – Delivery of Services and Goods Policy*
*1. Introduction*
This Delivery of Services and Goods Policy outlines how Pento Techjet Private Limited (“Pento Techjet,” “we,” “us,” or “our”) delivers digital marketing services and goods to clients. By engaging our services and using our website, you acknowledge and agree to the practices described in this policy.
*2. Service Delivery*
Pento Techjet provides a range of digital marketing services tailored to client requirements. Service delivery is subject to the terms and conditions specified in the service agreement. The following principles guide our service delivery process:
– *Consultation:* We conduct initial consultations with clients to understand their needs, objectives, and expectations. This consultation helps us tailor our services to meet client goals effectively.
– *Agreement:* A service agreement detailing the scope, deliverables, timeline, and costs is agreed upon between Pento Techjet and the client. Both parties must review and sign the agreement before service delivery commences.
– *Execution:* Our team of experts executes the agreed-upon services based on the defined scope and timeline. Regular communication ensures transparency and progress updates throughout the project.
– *Quality Assurance:* We adhere to high standards of quality in service delivery. We ensure that the services meet the agreed-upon specifications and goals.
*3. Goods Delivery*
In certain cases, Pento Techjet may provide goods, such as reports, analysis, or other digital deliverables. The following principles guide the delivery of goods:
– *Format:* Goods are typically delivered in digital formats such as PDFs, spreadsheets, presentations, or other agreed-upon formats.
– *Delivery Method:* Goods are delivered electronically via email or through secure online platforms, as specified in the service agreement.
– *Timeliness:* Goods are delivered within the agreed-upon timeframe, outlined in the service agreement. Delays may occur due to unforeseen circumstances, in which case clients will be informed promptly.
*4. Client Responsibilities*
Clients are responsible for providing accurate and timely information necessary for the successful delivery of services and goods. Clients must review and approve deliverables in a timely manner to ensure project timelines are met.
*5. Modifications and Changes*
Any modifications or changes to the scope of services or deliverables must be communicated and agreed upon by both parties. Changes may impact project timelines, costs, and deliverables, and these changes will be documented in a revised service agreement or addendum.
*6. Contact Us*
For inquiries, concerns, or requests related to the delivery of services and goods, please contact us at support@pento.in
Please note that this Delivery of Services and Goods Policy is subject to change at the discretion of Pento Techjet Private Limited. Clients are advised to refer to the most up-to-date version of the policy on our website.
Last updated: 18-08-2023